Refund Policy

Understanding our refund process and guidelines. We strive to ensure your satisfaction with every purchase.

1. Refund Process Overview

At UI Mart, we process refunds through direct communication with our admin team. Our goal is to ensure fair and timely resolution of refund requests.

2. Eligibility Criteria

Refund requests are evaluated based on:

  • Product not meeting described specifications
  • Technical issues preventing product usage
  • Duplicate purchases or billing errors
  • Service unavailability or access issues

3. Timeframe

Important timelines for refund requests:

  • Refund requests must be submitted within 10 days of purchase
  • Processing time: 3-5 business days after approval
  • Refund status updates will be provided via email

4. Refund Process Steps

To request a refund, follow these steps:

  • Contact our admin team through the support portal
  • Provide your order details and reason for refund
  • Submit any relevant documentation or screenshots
  • Wait for admin review and approval

5. Communication

Our admin team is committed to clear communication throughout the refund process. You will receive updates via email about your refund status and any additional information required.

6. Refund Guarantee

We stand behind our products and services. If your refund request meets our eligibility criteria, we guarantee a full refund to your original payment method.

7. Contact Information

For refund requests or queries, please contact our admin team at support@uimart.in